Return Policy
At Vyynh Sandal, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure a hassle-free experience.
1. Return Period
You may return your purchase within 30 days of the original purchase date for a full refund or exchange, provided the item is in its original condition, unworn, and with all original packaging and tags intact.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at [insert email or phone number]. Please include your order number and a brief description of the reason for your return.
- Return Authorization: Our team will provide you with a Return Authorization Number (RAN) and instructions for returning your item.
- Package the Item: Carefully package the item you wish to return, including any original packaging and tags.
- Ship the Item: Return the item to the address provided with your RAN. You will be responsible for the return shipping costs unless the return is due to a defective product or our error.
3. Refund Processing
Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
4. Exchange Policy
If you would like to exchange an item for a different size or style, please follow the return process outlined above. After we receive your returned item, you can place a new order for the desired product.
5. Non-Returnable Items
Please note that the following items are non-returnable:
- Items that have been worn or damaged (beyond normal wear and tear).
- Customized or personalized products.
- Sale or clearance items.
6. Changes to the Return Policy
Vyynh Sandal reserves the right to update or modify this Return Policy at any time. Any changes will be posted on our website with an updated effective date.
7. Contact Information
If you have any questions about our Return Policy or need assistance, please contact us at:
Vyynh Sandal
Street: 1234 Maple Avenue, United States
Hotline: 918-716-1234
Email: contact@funtrackr.com